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Repair Service Rates

Sachtler Fluid Heads & Sticks Pan, Tilt, Counter Balance and the Legs are each considered a section Some restrictions apply to flat labor rates, see here^‡ for more information.	Flat Labor Rate^‡
Regular Service	$ 230 /section
Priority Service	$ 345 /section

For more information on our Sachtler Tripod Repair Service, please visit our Sachtler Service Page

Average turnaround time for Sachtler Tripod Regular Service is ~4-13 business days and for Priority Service it is ~2-5 business days

Lavalier Mic Repairs Tram, Sony, Sennheiser, Countryman, Sanken, Shure, etc.	Flat Labor Rate^†
Lavalier Mic Connector Installation, Rebutting or Replacing Most Connectors on Lavalier Mics (TA5F, TA4F, TA3F, 3.5mm Mini Plugs, 4pin Hirose)	$ 52 /each
Lavalier Mic Power Suppy Rebutting cable on a Hardwired Lavalier Mic Power Supply	$ 70 /each
Priority Lavalier Service Surcharge Additional Charge to above rates for Priority Lavalier Repairs	$ 25 /each

For more information on our Lavalier Mic Repair Service, please visit our microsite LavalierMicRepair.com

Average turnaround time for Lavalier Mic Regular Service is ~7-15 business days and for Priority Service it is ~3-5 business days

$135 /hour

Audio, Video & Data Cables

$ 65 - $ 105 /hour

A maintenance materials charge of $18 will apply to all repairs except for lavalier mics and cable repairs.
A minimum pre-authorized amount is required on all repairs. For hourly rate repairs, at least two (2) hours is required. For flat labor rate repairs, the flat labor rate is required.
Priority Service allows our clients to red flag their equipment and expedite the evaluation/repair process to get their unit back quicker.
With either service option the depth of the problem and availability of parts really determines the repair time.
Refused estimates will be charged an evaluation fee of two hours at the appropriate hourly rate or for flat labor rate repairs, the flat labor rate will be charged. Exception: lavalier mics will be charged a $25 evaluation fee per mic. Return shipping charges are additional.
^‡ Sachtler flat labor rates apply to standard repairs for current models only. Additional labor charges may apply for 150mm models, older models and units with extensive, specialized or difficult issues.
^† Lavalier Mic flat labor rates apply to standard repairs only. Additional labor charges may apply for units with extensive, specialized or difficult issues.
Parts charges are additional for all repairs.
Rates subject to change without notice